- Brand : HP
- Product name : 5 year Active Care Next Business Day Onsite w/Defective MediaRetention TC HW Supp
- Product code : U51SVE
- Category : Warranty & Support Extensions ✚
- Data-sheet quality : created/standardized by Icecat
- Product views : 33262
- Info modified on : 11 Mar 2024 09:14:46
- Product Brochure/Datasheet (0.2 MB)
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Long product name HP 5 year Active Care Next Business Day Onsite w/Defective MediaRetention TC HW Supp
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5 year Active Care Next Business Day Onsite w/Defective MediaRetention TC HW Supp
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HP 5 year Active Care Next Business Day Onsite w/Defective MediaRetention TC HW Supp
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HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
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Short summary description HP 5 year Active Care Next Business Day Onsite w/Defective MediaRetention TC HW Supp
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HP 5 year Active Care Next Business Day Onsite w/Defective MediaRetention TC HW Supp, 5 year(s)
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Long summary description HP 5 year Active Care Next Business Day Onsite w/Defective MediaRetention TC HW Supp
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HP 5 year Active Care Next Business Day Onsite w/Defective MediaRetention TC HW Supp. Number of years: 5 year(s), Response time: 9 h
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Fast response timesOptimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
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Quick resolutionsHelp reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
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High device uptimeGet fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
| Features | |
|---|---|
| Response time | 9 h |
| Number of years | 5 year(s) |
| On-site support | |
| Remote desktop support | |
| Supplier features | |
|---|---|
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Supplier features | |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 60 month(s) |
| Warranty type | S |
| Country | Distributor |
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3 distributor(s) |
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1 distributor(s) |
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2 distributor(s) |