Icecat User Terms of Service
Icecat Terms of Service for Registered Users
This agreement was written in English (US). To the extent any
translated version of this agreement conflicts with the English
version, the English version controls.
Date of Last Revision: February 18, 2019.
This is the terms of service (Terms) for Icecat N.V. (hereafter
“Icecat”) that governs our relationship with registered users who
interact with the website of Icecat. By registering and logging in to
Icecat, you agree to this Terms, as updated from time to time in
accordance with Section 8 below. Additionally, you will find resources
at the end of this document that help you understand how Icecat works.
1. Sharing Your Company’s Content and Information
You or your company owns all of the content and information you post
on Icecat, and you can control how it is shared through your
application settings and/or the agreement your company has with
Icecat. In addition:
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For content that is covered by intellectual property rights, like
photos, logos, animations, leaflets, manuals, videos and other
copyrighted content (IP content), you specifically give us the
following permission, subject to your application settings: you
grant us a non-exclusive, transferable, sub-licensable,
royalty-free, worldwide license to use any IP content that you post
on or in connection with Icecat (IP License). This IP License ends
when you delete your IP content unless your content has been shared
with others, and they have not deleted it.
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When you delete IP content or ask us to delete it, it is deleted in
a manner similar to emptying the recycle bin on a computer. However,
you understand that removed content may persist in backup copies for
a reasonable period of time.
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When you use an application, the application may ask for your
permission to access your content and information as well as content
and information that others have shared with you. We require
applications to respect your privacy, and your agreement with that
application will control how the application can use, store, and
transfer that content and information.
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When you publish content or information via Icecat, it means that
you are allowing everyone, including people inside or outside of
Icecat, to access and use that information, and to associate it with
you and/or your company’s brand. You are aware and consent that the
information may be published via paid services like Full Icecat, and
free services like Open Icecat under an open content license,
depending on your application settings or agreement with Icecat.
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In case that Icecat’s editors have produced and posted content or
information for your company or brand, you accept that the
intellectual property rights for that content or information – with
the exception of your IP content - belongs to Icecat. The IP License
as mentioned in 1.1 also applies to your IP Content posted in
relation to this content or information.
2. Safety
We do our best to keep Icecat safe, but we cannot guarantee it. We
need your help to keep Icecat safe, which includes the following
commitments by you:
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You will not post unauthorized commercial communications (such as
spam) on Icecat.
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You will not collect user’s content or information, or otherwise
access Icecat, using automated means (such as harvesting bots,
robots, spiders, or scrapers) without our prior permission.
Permission for automated access to the free Open Icecat content via
its documented APIs is granted.
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You will not engage in unlawful multi-level marketing, such as a
pyramid scheme, on Icecat.
- You will not upload viruses or other malicious code.
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You will not solicit login information or access an account
belonging to someone else.
- You will not bully, intimidate, or harass any user.
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You will not post content that: is hate speech, threatening, or
pornographic; incites violence; or contains nudity or graphic or
gratuitous violence, unless the nature of products described require
such content.
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You will not develop or operate a third-party application containing
alcohol-related, dating or other mature content (including
advertisements) without appropriate age-based restrictions.
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You will follow all applicable laws if you publicize or offer any
contest, giveaway, or sweepstakes (“promotion”) on Icecat.
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You will not use Icecat to do anything unlawful, misleading,
malicious, or discriminatory.
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You will not do anything that could disable, overburden, or impair
the proper working or appearance of Icecat, such as a denial of
service attack or interference with page rendering or other Icecat
functionality.
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You will not facilitate or encourage any violations of these Terms
or our policies.
3. Registration and Account Security
Here are some commitments you make to us relating to registering and
maintaining the security of your account:
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You will not provide any false personal information on Icecat, or
create an account for anyone other than yourself without permission.
- You will not create more than one personal account.
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If we disable your account, you will not create another one without
our permission.
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You will keep your contact information accurate and up-to-date.
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You will not share your password (or in the case of developers, your
secret key), let anyone else access your account, or do anything
else that might jeopardize the security of your account.
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You will not transfer your account (including any brand account or
application you administer) to anyone without first getting our
written permission.
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If you select a username or similar identifier for your (brand)
account, we reserve the right to remove or reclaim it if we believe
it is appropriate.
4. Protecting Someone Else’s Intellectual Property Rights
We respect someone else’s intellectual property rights, and expect you
to do the same.
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You will not post content or take any action on Icecat that
infringes or violates someone else’s intellectual property rights or
otherwise violates the law.
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We can remove any content or information you post on Icecat if we
believe that it violates these Terms or our policies.
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We provide tools to help you protect your intellectual property
rights, such as functionality to limit the access to certain IP
content. When we receive a valid notice of IP infringement, we
promptly remove or disable access to the allegedly infringing
content.
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If we remove your content for infringing someone else’s intellectual
property rights, and you believe we removed it by mistake, we will
provide you with an opportunity to appeal.
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If you repeatedly infringe someone else’s intellectual property
rights, we will disable your account when appropriate.
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You will not use our copyrights or trademarks (including Icecat and
the Icecat Logos), or any confusingly similar marks, without our
prior written permission.
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If you collect information related to someone else’s intellectual
property rights (e.g., product images and branded materials) to post
it on Icecat, you will: obtain its consent and make it clear you
(and not Icecat) are the one collecting their information.
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If you work as an editor hired by Icecat, you transfer the
intellectual property rights on the information and content you post
in Icecat to Icecat, insofar not owned by someone else (e.g. a
brand).
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You will not post anyone’s identification documents or sensitive
financial information on Icecat.
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You will not send email invitations to non-users without their
consent.
5. Mobile and Other Devices
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You provide consent and all rights necessary to enable users to sync
(including through an application) their devices with any
information that is visible to them on Icecat.
6. Data Protection
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We collect the content that you provide when using our website,
including when you sign up for an account, create or share content
and the changes you make regarding product content.
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We collect information about your usage of content on Icecat, like
your downloads of and interactions with product data-sheets, PDFs,
3D animations, and videos.
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We collect information from and about the computers, phones,
connected TVs and other web-connected devices you use that integrate
with our services, and we might combine this information across
different devices you use.
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We use the information we have about you to improve our services, to
provide personalized content like a personalized catalog index and
files, to provide the content you subscribed to and content that you
are licensed to use according to licensee like brand owners, to
localize product content, to conduct surveys and research, test and
troubleshoot new features and services, to inform our sponsoring
brands of content usage information, the types of people interacting
with their content, and to help them improve the effectiveness of
their content in combination with our services.
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In case that you post product content, you can limit the sharing of
this content by digital rights management settings. Icecat assists
you as a representant of a brand owner to create such settings, like
sharing content as open content (Open Icecat) without any
limitation, sharing certain content exclusively with authorized
users, sharing content only with subscribers (Full Icecat), and
limiting certain content to certain locales (country/language
combinations).
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We don’t share your personal profile and usage data through our APIs
(application programming interfaces) with third party integrators.
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In reports to our sponsors (i.e., brands participating in Open
Icecat) or research we provide aggregated usage data, which might be
aggregated on company or subsidiary level. We don’t provide personal
(profile) details linked to an account, unless you give explicit
permission for that, except for the login name you created in
combination with your company name, country and subscription level,
to uniquely distinguish a user in a report.
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We share your information in case that is required by an appropriate
court and/or by law.
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We might share your information between Icecat and Icecat group
companies, or affiliates. I.e., companies that are majority owned or
controlled by Icecat.
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You can access your data through the front-office or back-office
login(s), we have provided you with. You can rectify, port and erase
your personal data and other content via the same interfaces. You
can request to unsubscribe from marketing and service communications
here as well. If you need assistance, you can request our help
through the contact pages on our website.
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We store product content indefinitely. But, we don’t store personal
data longer than necessary to provide our services, or to meet legal
obligations. When you change or erase personal (account) details, we
will not save these changed data.
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We store your content in data centers within the European Union, but
data – as described above – might be shared globally to clients.
7. Special Provisions Applicable to Developers/Operators of
Applications and Websites
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You are responsible for your application and its content and all
uses you make of Platform. This includes ensuring your application
or use of Platform meets these Terms and the respective terms &
conditions of the applicable license (Open Icecat: Open Content
License – OPL, Full Icecat: Icecat Content License).
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Your access to and use of data you receive from Icecat, will be
limited as follows:
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You will only request data you need to operate your application.
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You will delete all data you receive from us concerning a brand if
the brand asks you to do so, and will provide a mechanism for
brands to make such a request.
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You will not include data you receive from us concerning a brand
in any advertising creative without prior written consent from the
respective brand.
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You will not directly or indirectly transfer any data you receive
from us to (or use such data in connection with) any ad network,
ad exchange, data broker, or other advertising related toolset,
without our prior written consent.
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You will not sell a brand’s product data. If you are acquired by
or merge with a third party, you can continue to use a brand’s
product data within your application, but you cannot transfer the
product data outside of your application.
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We can require you to delete product data if you use it in a way
that we determine is inconsistent with user’s expectations.
- We can limit your access to data.
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You will comply with all other restrictions contained in our
Icecat Fair Use Policies
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You will not give us information that you independently collect from
a user or a user’s content without that user’s consent.
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You will make it easy for users to remove or disconnect from your
application.
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You will make it easy for users to contact you. We can also share
your email address with users and others claiming that you have
infringed or otherwise violated their rights.
- You will provide customer support for your application.
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You will not show third party ads or web search boxes on Icecat’s
websites.
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We give you all rights necessary to use the code, APIs, data, and
tools you receive from us.
Resources